Privacy Policy
Welcome to the Zaplet website (zaplet.ai), which includes its content, domains, tools, and services (collectively, the "Site"). We value your privacy and have developed this Privacy Policy to outline our online information practices.
Introduction
We value your privacy and understand the importance of safeguarding any personal data you share with us. The term "Personal Information" refers to any data that can be used, either on its own or in combination with other information, to identify a specific person. This may include details such as a person's full name, personal profile, residential or mailing address, email address, or other contact information. We are committed to protecting and managing this data appropriately.
If you reside in the European Union or California, please take note: in order to comply with the European General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), we have included in this Privacy Policy the legal basis on which we process your Personal Data, as well as other required information under GDPR and CCPA.
Consent
When you use this Site, you are agreeing to the terms outlined in our Privacy Policy, and consenting to the collection, retention, use, disclosure, and processing of your Personal Information as described in this Policy. We recommend that you check this page regularly for the most up-to-date information on our privacy practices.
If you do not agree to the terms of this Privacy Policy, please refrain from using our Site, Products or Services.
Cookies and Other Tracking Technologies
We utilize cookies and other tracking technologies on some of our Site pages. Cookies are small files that can be placed on your hard drive to help us improve our web page flow, personalize our services and content, measure promotional effectiveness, and promote trust and safety.
Here are a few key points to keep in mind about cookies:
- Certain features on our Site are only accessible through the use of cookies.
- We use cookies to identify you and keep you logged in to your automation workflows.
- Most cookies are considered "session cookies," which means they're automatically deleted from your hard drive when you end your session.
- If your browser permits, you can decline our cookies, but this may affect your ability to use some of our sites or services.
- You may encounter third-party cookies on some pages of our site that we don't control.
- We use Google Analytics to help us understand how our customers use our website. You can learn more about how Google uses your Personal Information, and you can choose to opt out of Google Analytics.
Personal Information the App Collects
Upon installation of the Zaplet App, we may automatically access certain information from your connected applications and services. In addition, we may collect personal information from you and your customers, including data such as IP address, web browser details, time zone, and cookie information.
This information is collected directly from the individual, through your connected accounts, or through the use of technologies such as cookies, log files, web beacons, tags, and pixels. We also use analytics tools to record visitor sessions, ensuring all data collection is GDPR compliant and maintains appropriate privacy protections.
The Way We Use Personal Information
It's important to note that by submitting Personal Information through the Site, you are consenting to the use and disclosure of your information as outlined in this Privacy Policy. This includes the possibility of your information being transferred to other countries around the world if necessary to provide the automation services you have requested.
Zaplet will use your Personal Information to:
- Improve our automation services and user experience
- Contact you regarding your account and workflows
- Authenticate your access to the Site's services
- Process payments and provide customer service
- Send you updates, newsletters, educational materials, or special offers (you can opt out anytime)
You can choose not to receive marketing emails by following the unsubscribe mechanism within the email or sending a single email with the subject "UNSUBSCRIBE" to privacy@zaplet.ai.
Data Security and Protection
We implement industry-standard security measures to protect your Personal Information, including:
- Encryption of data in transit and at rest
- Regular security audits and penetration testing
- Strict access controls and authentication requirements
- SOC 2 Type II compliance and certification
- Regular employee training on data protection practices
In certain circumstances, we may disclose your Personal Information to comply with applicable laws, regulations, legal processes, or governmental requests, or to enforce our Terms of Service or protect against fraud, security issues, or harm to the rights, property, or safety of Zaplet, its users, yourself, or the public.
Your Rights and Choices
Providing Personal Information to the Site is optional and entirely up to you. However, please note that certain automation features and services on the Site may require the provision of Personal Information, and if you choose not to provide it, you may not be able to access those features.
You have the right to:
- Access your personal data and obtain a copy
- Rectify inaccurate or incomplete data
- Erase your personal data under certain circumstances
- Restrict or object to processing of your data
- Data portability - receive your data in a structured format
- Withdraw consent at any time
Data Retention
We take great care to maintain accurate and complete Personal Information that you provide to us. If you have an Account, you can log in and modify your personal profile by adding or deleting information, or correcting any inaccuracies.
We may retain certain Personal Information even after an account is closed to comply with legal obligations, prevent fraudulent activities, collect any fees owed, resolve disputes, investigate and troubleshoot issues, enforce our User Agreement, or take other actions permitted by law.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your Personal Information.
Changes to This Privacy Policy
From time to time, we may revise and update this Privacy Policy to ensure that it accurately reflects our current privacy practices and any changes to our operations, legal requirements, or industry standards. Any changes we make to this policy will be posted on this page, and we encourage you to review this Privacy Policy periodically to stay informed of any updates.
Your continued use of the Site after we make any changes to this Privacy Policy constitutes your acceptance of those changes.
Contact Us
If you have any questions about our privacy practices or would like more information, please don't hesitate to contact us via email at privacy@zaplet.ai. We're happy to provide additional details or clarity on any aspect of our policies and practices, and we welcome your feedback and suggestions.
Data Protection Officer: dpo@zaplet.ai
Last Updated: May 25, 2025